Available for Part-Time Engagements

Delivering Projects
on Time, Every Time.
PMP-Certified Expert.

Senior project manager with 15+ years driving successful implementations across SaaS, AI platforms, and government tech. I bring process, clarity, and results to every engagement.

Work With Me View My Experience
About Me

Organized. Collaborative. Results-Driven.

I'm Andrea Ball, PMP, a senior project and implementation manager with a track record of turning complex initiatives into smooth, on-time deliveries. Whether I'm leading an AI platform rollout for a financial institution or coordinating cross-functional teams across time zones, I bring structure and calm to every project.

My career spans SaaS, GovTech, retail marketing, and AI, giving me a versatile toolkit that adapts to almost any industry or team dynamic. I'm currently open to part-time project management engagements where I can make an immediate impact.

Let's Talk →
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Delivery-Focused

300+ implementations closed, consistently reducing time-to-value and exceeding client expectations.

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Stakeholder-Savvy

Proven ability to align executives, engineers, and customers through clear communication and trust.

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Process Builder

Built project standards, RACI frameworks, and best practices adopted across entire professional services orgs.

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Flexible & Remote-Ready

Extensive experience leading fully remote and distributed teams across multiple time zones.

What I Do

Areas of Expertise

From kickoff to go-live, I manage the full project lifecycle with precision and a client-first mindset.

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Project & Program Management

Full lifecycle management of scope, schedule, budget, risk, and stakeholder communication using proven methodologies and practical tools.

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SaaS Implementation

Expert in complex software deployments for enterprise clients, including AI platforms, compliance tools, and GovTech solutions.

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Cross-Functional Leadership

Skilled at bridging product, engineering, sales, and customer teams to drive aligned outcomes and reduce friction.

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Resource & Capacity Planning

Managing team workloads, RACI charts, and resource allocation across multiple simultaneous projects and departments.

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Risk Management & Escalations

Proactive in identifying and mitigating risks before they become issues. Experienced in managing escalations to resolution.

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Process Design & Optimization

Creating scalable standards, playbooks, and templates that improve consistency and efficiency across teams and products.

Experience

Career Highlights

15+ years of progressively senior roles across diverse industries.

Eltropy, Inc | Remote
Senior Implementation Manager
2023 - Present

Leading AI-driven implementation and customer success initiatives across a conversational intelligence platform for financial institutions.

  • Closed 300+ implementation projects, reducing average deployment time-to-value by 30%+
  • Boosted self-service resolution rates up to 40% through strategic automation
  • Collaborated cross-functionally with product and engineering to roll out new features
  • Integrated third-party AI providers and voice/NLP partners to extend platform capabilities
Lokavant | Remote, New York City, NY
Director, Professional Services
2023

Led customer implementation team, overseeing delivery of client projects and ensuring high satisfaction across the board.

  • Built and maintained long-term partnerships with key stakeholders
  • Defined and implemented professional services methodologies and best practices
  • Collaborated with sales, product, and engineering to drive customer success and revenue
Convercent by OneTrust | Denver, CO
Senior Project Manager
2018 - 2023

Managed complex enterprise implementations for the OneTrust Privacy Platform including ethics, compliance, policy management, and API integrations.

  • Set implementation standards company-wide: project plans, templates, and best practices
  • Led resource management across all teams using RACI charts
  • Collaborated with Product on features for the largest client implementations
  • Communicated proactively with international stakeholders to identify and mitigate risk
Granicus | Denver, CO
Technical Deployment Project Manager
2015 - 2018

Deployed software, hardware, websites, and Android apps for government agencies, managing 46 concurrent projects and $50K+ in monthly managed services.

  • Team Lead: scheduled and allocated resources across all professional services teams
  • Managed 46+ simultaneous projects across government clients
The Integer Group | Lakewood, CO
Project Manager
2013 - 2015

Managed projects for the top-ranked U.S. retail promotions agency (Ad Age 2013). Clients: MillerCoors, Lala, Blue Moon Events.

  • Created new processes and templates adopted company-wide
  • Restructured deliverables and schedules to reduce timelines
  • Prepared critical path schedules for both long and short lead programs
Credentials

Certifications & Education

Formally trained, professionally certified, and continuously growing.

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Project Management Professional (PMP)

Certified through the Project Management Institute (PMI) since 2017.
Certification ID: 2009595

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Bachelor of Science | University of Colorado

Music Industry Studies, GPA 3.8
Arts and Media Dean's Scholarship · Dean's List · Honor Society

Testimonials

What People Say

Recommendations from managers, colleagues, and clients across 15+ years of project leadership.

Andrea is the type of person who brings calm and order to any situation, regardless how complex or chaotic. She understands that teamwork, communication, and collaboration are the foundation of successful project management, and her attitude inspires confidence internally and externally.
John Alfano
CEO & Co-Founder, Seer Healthcare
Managed Andrea directly
She is a highly organized and professional client leader. Andrea dealt well with ambiguity and tight timelines, always looking for ways to address client needs as rapidly and efficiently as possible. She would be a great addition to any team looking for a Program Management or Professional Services leader.
Daniel Silva
Customer Success & Delivery Services Executive
Managed Andrea directly at Lokavant
Andrea is an exceptional Project Manager who excels at building strong customer relationships. Her customer-centric approach, keen attention to detail, and ability to understand unique client needs contribute to exceeding expectations and fostering long-term partnerships.
Allison Fleming
Process Improvement & Business Transformation Leader
Colleague at Lokavant
As a client serving project manager, Andrea is exactly who you want on your team. She is professional, organized, technically savvy and realizes how critical it is to communicate scope clearly and manage expectations. She is infinitely patient and very comfortable directing a project from start to finish.
Loretta Neal
Government Web & Communications Leader
Colleague at Granicus
Andrea is an expert cat herder. She keeps everyone moving forward, on time, and on task to get the job done. She was, in all instances, the glue, the fuel, and the map to the finish line of projects. I wouldn't hesitate to work with her again or recommend someone hire her.
Tony Molinaro
Advertising & Marketing Creative
Colleague at The Integer Group
She is client-focused and makes our users her foremost priority. An expert in defusing, de-escalating, and listening, she empathizes and advocates for a solution. Andrea goes above and beyond to make sure our clients are satisfied. Organized, focused, and detail-oriented — and inspiring to work with.
Marie K.
Senior Product Designer
Colleague at Granicus

Ready to Get Your Next Project Across the Finish Line?

I'm available for part-time project management engagements. Book a free 30-minute call to see if we're a fit.

📅 Book a Free 30-Min Call →
Contact

Let's Work Together

I'm currently open to part-time project management opportunities. Whether you have a specific project in mind or just want to explore the fit, I'd love to hear from you.

📅 Book a Free 30-Min Call
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(720) 256-1277
✉️
Andrealynnball@gmail.com
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linkedin.com/in/andrealynnball